Your next job, already moving.
CallLatch answers your calls in English and Spanish, gathers the details, books within your rules, and keeps you informed. You review the important moves — and nothing goes live until you activate it.
Free trial, no card required. Trial limits are shown at activation.
One call, from ring to result
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Step 1 · A call event enters
Incoming call
Ringing · 2:14 PM
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Step 2 · The request is understood
Request understood
“My water heater stopped working. I need someone out this week.”
Intent: repair visit · Language: English
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Step 3 · Relevant fields fill
Details captured
Name Ana R. Service Water heater repair Address Confirmed by caller Window Thu – Fri -
Step 4 · A rule check passes
Rules checked
- ✓Address confirmed before booking — we never book on a guess.
- ✓Water heater repair is an eligible service.
- ✓Your rule: ask you before booking.
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Step 5 · An available slot is selected
Slot selected
2Thu 2:00 – 4:00 PM
Matched against your real calendar — subject to your real availability.
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Step 6 · Confirmation, after verification
Booking verified
Booking confirmed Waiting for your approval
The confirmation text is drafted, not sent. Sent ≠ delivered — delivery is tracked on the job.
Illustrated animation: a call becomes a booked job.
Set up in an afternoon, not a quarter.
Tell CallLatch about your business once. Review the draft it builds for you, pick a voice, set your rules, run a private test call. Activate only when it feels right.
Your business, as an editable draft
Imported info arrives as a draft with its source attached. Nothing is used until you confirm it.
Your call rules — autonomy is a setting
Choose what the receptionist may suggest, what needs your approval, and what it may do inside clear rules.
Pick a voice, hear a preview
Tap to play. The waveform follows real playback — and audio never starts on its own.
Warm · English / Spanish
Illustrated preview — a tone pattern, not an actual voice recording.
Calm · English / Spanish
Illustrated preview — a tone pattern, not an actual voice recording.
A dimensioned example, kept honest
When a caller sends a photo, the receptionist notes what it can actually see and asks questions — never a certain diagnosis or a final price from a photo alone.
Example dimensions — sample measurements only, shown to illustrate how observations are recorded.
Run a private test call
Call your test line and hear your receptionist answer — before any customer ever does.
- 1Place a private test call. It rings your draft setup, not your customers.
- 2Hear it answer in your voice, with your rules. Try a booking, a question, a curveball.
- 3Review and approve. Adjust anything, re-test, then activate when it feels right.
A missed call, handled end to end.
One example of a saved workflow. Step through it — every state is labeled in plain language, and you stay in charge of the final word.
Recover a missed call · illustrated with sample data
Step 1 of 5-
1 · Missed callNeeds attention
A call came in while you were on a job. The receptionist logs it and texts the caller back within your quiet-hours rules.
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2 · UnderstoodUnderstood
The caller replies: they want a drain cleaning visit. The request is classified — no invented details, no assumptions.
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3 · Details confirmedConfirmed
The address and time window are confirmed with the caller. If anything is missing, the receptionist asks — it never books on a guess.
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4 · Slot bookedBooking confirmed
A real slot is offered and saved — availability is rechecked right before booking, subject to your real availability.
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5 · You approve the confirmation textWaiting for your approvalDraft to Ana R.: “You’re booked for drain cleaning, Thu 11:00 AM. Reply YES to confirm or call us to change it.”
Approve the exact message — or edit it first. Nothing is sent until you say so. And sent ≠ delivered: delivery is tracked on the job.
Built for the trades — not just one trade.
The same calm receptionist, tuned to how each business actually works. Every example below follows the same rule: confirm the facts, check your availability, and let you decide.
Home services
After-hours calls get answered. Urgent issues reach you; routine jobs land on your calendar — subject to your real availability.
Moving & storage
Every quote request is captured with inventory notes. Estimates go out only after you review and approve them.
Cleaning
Recurring cleanings are booked within your rules. Reschedule requests come to you as a decision — approve, change, or decline.
Property services
Tenant calls are triaged by urgency. You decide what gets dispatched and when — the receptionist handles the rest.
One receptionist. Four sizes.
Every plan includes the full receptionist — answering, qualifying, booking, follow-up — with Spanish support. Pick the size that fits your call volume; change anytime.
Starter
$39/mo
- Voice minutes150
- Included texts500
For light call volume getting started.
Core
$99/mo
- Voice minutes300
- Included texts1,500
For busy shops that live on the phone.
Growth
$249/mo
- Voice minutes750
- Included texts4,000
For teams with steady, high call flow.
Scale
$499/mo
- Voice minutes2,000
- Included texts10,000
For multi-crew operations. Enterprise plans available.
Free trial, no card required. Trial limits are shown at activation. When the trial ends, paid automation pauses, your job history is preserved, and you can upgrade anytime — a working phone fallback is shown so you never go dark.
Straight answers.
How does activation work?
Preview the product, create your account, connect your calendar and phone number, run a private readiness test, then explicitly start your trial. Nothing answers your customers until you activate it — the order is always in your hands.
What happens when my trial ends?
Paid automation pauses, your job history is preserved, and you can upgrade anytime. A working phone fallback is shown so your business never goes dark — no surprise charges, no locked data.
What can the receptionist do — and what can't it?
It can answer calls in English and Spanish, qualify requests, book visits within your rules, send confirmations you approve, and follow up. It can't change your plan or payments, answer from invented facts, book without a confirmed address, or promise times beyond your real availability. Anything outside its rules comes to you as a decision.
Does it support Spanish?
Yes — every plan includes Spanish support. Callers can speak Spanish from the first ring, and switch languages mid-call.
What happens when it doesn't know an answer?
It asks the caller, then asks you. A missing fact becomes a short task on your list — for example, a parking question with no known source waits for your answer instead of guessing one.
How do pricing and overages work?
Four plans from $39 to $499 a month, each with included voice minutes and texts. Extra usage is $0.30 per voice minute and $0.025 per text segment on every plan. Usage is visible in your account with alerts, and trial limits are shown at activation — never invented later.
Do I need to change my phone number?
No. Bring your own business number, or get a CallLatch number for your business at signup. Your test line stays private until you activate.
Let your next call become your next job.
Try CallLatch free — no card required. Set up in an afternoon, test it privately, and activate only when it feels right.
Free trial · no card required · trial limits shown at activation · cancel anytime